Sewage Backing Up Into a Property
Foul water coming back up through toilets, showers or ground floor gullies is an emergency. We attend 24 hours a day and there is never a call-out charge.
Call 07427 195142 — 24/7When foul water comes back into a building the drain downstream has stopped completely and every litre used inside has nowhere to go. Stop using water and call us.
The single most useful thing you can do before we arrive is stop all water use, including washing machines on a timer, so nothing else is pushed towards the blockage.
What causes it
- Foul water rising through a ground floor shower or bath
- Toilets filling and not clearing anywhere in the building
- Manholes surcharging and spilling into a yard or garden
- Shared tenement and back-court runs blocked between properties
- Commercial premises facing closure until flow is restored
Our process
- 1
Advise
On the phone we tell you what to stop using and how to keep people away from contaminated water.
- 2
Attend
Emergency attendance day or night across the whole coverage area.
- 3
Restore
Jetting or vacuum removal to get the run flowing and the level dropping.
- 4
Evidence
Camera footage and a written report showing the cause, for insurers, landlords and factors.
Sewage Backing Up near you
FAQs
What should I do right now?
Stop using every tap, toilet, shower and appliance in the building, keep children and pets away from the standing water, and call us so we can get a van moving.
Is standing sewage dangerous?
Treat it as contaminated. Avoid contact, ventilate the room if you can do so safely, and leave the cleaning until flow has been restored.
Who pays if the blockage is in a shared drain?
Where a run serves more than one property the responsibility is often shared or sits with Scottish Water. We record what we find so the position can be established, and Scottish Water can confirm it for the address.
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Need help with a drainage problem?
Professional drainage services designed to resolve drainage issues quickly and efficiently. From emergency drain unblocking and blocked drains to CCTV surveys, drain repairs, and commercial drainage services, Curran Drainage Services provides dependable support for homes and businesses throughout Central Scotland.