If your toilet in Livingston will not flush, is filling to the rim or is backing up, ring 07427 195142. We clear the pan, the soil stack and the drain outside, and check the whole run is flowing before we leave. We are based in Pumpherston, right on the edge of Livingston.

What to try first
Stop flushing. Each flush adds more water to a pan that cannot empty, and that is how bathrooms flood. If the water is high, wait a few minutes to see whether it slowly drops.
A proper toilet plunger, the kind with a flange that fits into the outlet, is worth one careful try. Push down gently to get a seal, then work it up and down firmly a dozen times. If nothing changes, our guide on what to do when a toilet is not flushing or backing up covers the next checks.
What not to pour down
Avoid caustic drain cleaners and bleach mixtures. They rarely shift a solid blockage, they can damage older pipes and seals, and they make the water in the pan hazardous for whoever has to clear it. Boiling water can crack a ceramic pan. Wire coat hangers scratch the glaze and can push the blockage further in.
Toilet, soil stack or the drain outside?
Which part is blocked tells you a lot about the cause:
- Only the toilet is slow, sinks and shower are fine: the blockage is probably in the pan or the short pipe behind it.
- Toilet and the bath or shower on the same floor are both slow: it may be in the soil stack, the vertical pipe that takes waste down the house.
- Everything is slow, or the downstairs toilet bubbles when the bath empties: the drain outside is likely blocked. If water is coming up through a toilet or chamber, see sewage backing up.
How we clear it
We start at the toilet, using toilet augers and specialist tools that clear the trap without damaging the pan. If the problem is further down, we work through the soil stack or from the outside chamber with rods or water jetting. Then we flush several times and run the other fittings to make sure everything drains as it should. If the toilet keeps blocking, a camera check of the drain behind it can show why.
Flats and shared stacks
In flats, several homes often share one soil stack. A blockage low down can push water up into the lowest flat even though the people above caused it. If you are in a ground floor flat and your toilet fills when neighbours flush, tell us when you call. We clear the shared stack and can show you where the blockage was.
Stopping it happening again
Most toilet blockages come from what goes into the pan. Only toilet paper should be flushed. Wipes, including those labelled flushable, cotton buds, sanitary products and kitchen roll do not break down in time and catch in the trap or further down the pipe. Children's toys and toilet blocks that slip out of their holders are also regular finds.
If the toilet blocks again within weeks of being cleared, the cause may be the pipe rather than the use: a dip in the drain, a displaced joint or roots further along. A camera check of the run behind the toilet shows which, and saves paying to clear the same blockage twice.
Local to Livingston
Pumpherston is next door to Livingston, so the town is home ground for us. Read more on our main blocked toilet unblocking page, or get in touch through the contact page.
Keeping it clear after the visit
Once the pan flushes properly, small habits keep it that way. Only paper goes down, so keep a lidded bin beside the toilet for wipes, cotton buds and sanitary items, including wipes sold as flushable. If young children are around, a lid lock stops toys disappearing. Should the flush start to slow again within weeks, ring rather than reaching for chemicals, because a quick return usually means something in the pipework is catching waste.
Questions
My downstairs toilet bubbles when the bath upstairs empties. What does that mean?
That usually points to a blockage in the drain below the house or outside, where air is being pushed back up through the lowest fitting.
Can you unblock a toilet without taking it off the floor?
In most cases, yes. Removing the pan is only needed for something lodged hard in the trap that cannot be reached any other way.
Something fell into the toilet and it has blocked. Can you get it out?
Often. Tell us what it was when you call, as that changes which tools we bring.
I am in a flat in Livingston. Who pays if the shared stack is blocked?
A shared stack is normally a common cost between the flats it serves. We note where the blockage was so the owners or factor can agree the split.
